TABLE OF CONTENTS
About
This article outlines the steps needed to successfully receive a transportation quote from Montway Auto Transport and how to purchase transportation on vehicles purchased through EDGE Pipeline.
Transportation rates are determined from point-of-pickup to the dealership location that is on file with AuctionACCESS, and this will also be the delivery address for your order.
Solution
Order Transportation
- Purchase a vehicle via EDGE Pipeline (this can be a Simulcast unit, a Buy Now/Make Offer vehicle, or a vehicle won during an EDGE.Auction event).
- Go to your My Purchases page on EDGE Pipeline.
- Select Manage Transportation [quotes for purchased vehicles will start to populate].
- Select the vehicles you would to order transportation for by clicking the Montway checkbox next to each unit.
- Select Place Order to order transportation and move to the checkout payment screen [payments are managed by Ship.cars].
- Enter your payment information and click Pay to complete your order.
Track Transportation
- Purchase a vehicle via EDGE Pipeline (this can be a Simulcast unit, a Buy Now/Make Offer vehicle, or a vehicle won during an EDGE.Auction event).
- Go to your My Purchases page on EDGE Pipeline.
- Select Manage Transportation.
- Select the Order History tab and Track Order to track your vehicle's transportation progress.
- Select Track Order to track your order [track order will take you to Ship.Cars to view the order status].
Additional Help and Support
For assistance with EDGE Pipeline...
Auction Edge offers first rate technical support to our subscribing customer auctions. Our dedicated support staff is available Monday through Friday, 7am to 8pm EST.
Help Desk (Toll Free): (800) 522-8404
Support Portal: https://support.auctionedge.com/
For assistance with Montway Auto Transport...
Please contact the Montway Account Services team...
Monday through Friday, 8am - 8pm EST
Phone: (224) 244-7875
Email - accountservices@montway.com