Should your auction need to manually mark a Dealer/Customer as either No Buy, No Sell, or Both, and/or desire to fully remove a user from the Velocicast Sale, after said user has already received Bidder Badge; the following are your options.
No Buy/No Sell
Login to Velocicast Admin, and navigate to ‘Users’ and search for the Dealer/Customer in question.
After finding the Dealer/Customer, navigate to ‘Edit’ for this User.
One last time, navigate to ‘Edit,’ but this time for the Dealership under the User.
You can then select/de-select ‘Can Buy’ and/or ‘Can Sell.’ Don’t forget to Save this page.
Eject a User
Follow the same Steps 1 and 2 as above.
Select ‘Eject’ from the left hand user information.
Additional Help and Support
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Help Desk (Toll Free): (800) 522-8404
Support Portal: https://support.auctionedge.com/