Here are a few quick reminders about how Proxy Bids are managed in Pipeline and Velocicast. Please share this information with your auctioneers, block clerks, and anyone who manages your online sale event.
Q: How Early Can Proxy Bids Get Entered?
Proxy Bids can be entered in Pipeline as soon as a vehicle is assigned a Run Number in your AMS for the Active Event set in EDGE Admin. Proxy Bids remain in Pipeline where dealers can modify or remove them as desired until your sale day.
Q: When Do They Get Shipped?
Proxy Bids are shipped to Velocicast 10 minutes before your Event start time in EDGE Admin. If you adjust your Online Sale settings to override the start time for an individual Virtual Lot, any proxy bids in that Virtual Lot will ship 10 minutes before that custom Virtual Lot start time.
Q: What if I Start the Sale Early?
We do not suggest starting your sale more than 10 minutes early. If you do start your sale early, Proxy Bids will still only ship 10 minutes before the set start time. Any vehicles that run before Proxy Bids have shipped to Velocicast, will not have the opportunity for the system to bid. You can start the sale early to test but make sure to "Undo" the test.
Q: Will Proxy Bids Automatically Clear with a Light or Announcement Change?
Pipeline and Simulcast do not automatically delete a proxy bid if there is a change to lights or announcements. If a change is made on the block, the Simulcast clerk will display a prompt asking if the clerk would like to Delete proxy bids because of the change.
Clicking Delete will delete proxy bids on that vehicle. Clicking Cancel will ignore the alert. If a rep clicks Cancel by mistake, they can click the X beside the number of Pre-bids to delete proxy bids.
To remove proxy bids BEFORE the sale has begun, see: Online Sale - Delete Proxy Bids
An autobid can lose to another bid on a vehicle for several reasons:
1. Someone placed a bid that was higher than your autobid.
2. Your autobid was limited by your credit limit. An autobid will not engage higher than
your credit limit at the time of the bidding.
3. Another autobid was placed for the same amount before you. If two or more autobids
are placed for the exact same amount, the autobid that was placed first will win.
4. You were the winning bid when another bid was placed that matched your maximum
For example, your autobid was placed at $10,000 and you had the current winning bid of $9,900 when another user bid $10,000. Your autobid is set at $10,000, so it won’t bid over this amount leaving the other bidder as the winner.
5. Your autobid was disabled at clerk’s discretion, typically due to a negative material change in the vehicle such as a change in the lights, announcements, or an increase in fee.
We are working to provide increased visibility into exactly why you may have lost with an autobid or why your autobid was disabled. Until then, please reach out to your local auction with questions about why your autobid lost.