About Flash on Google Chrome:

Flash lets you hear audio and see video content within Google Chrome on your computer.  Flash is built into Google Chrome, so no plug-in/extension is needed, but Flash is not enabled by default.

Simulcast, powered by Velocicast, requires Flash for in-lane audio and video to stream.

Support Documention:

Please follow the steps below to enable Flash within your Google Chrome browser:

  1. Open Google Chrome
  2. Visit the web address:  chrome://settings/content 
  3. Scroll down and select the 'Flash' option
  4. From within the Flash menu, ensure the 'Ask first (recommended)' option is selected
  5. Scroll down to 'Allow' and select the 'Add' button
  6. Add the following URLs (including the [*.]):
    • [*.]velocicast.com
    • [*.]velocicast.io 
  7. Click the 'Add' button to save the URL
  8. Exit Google Chrome to save the changes

Here is a short video of the 8 above steps in action (45 seconds):

Additional Help and Support:

Auction Edge offers first rate technical support to our subscribing customer auctions. Our dedicated support staff is available Monday through Friday, 7am to 8pm EST.

Help Desk (Toll Free): 800.522.8404

Support Portal: https://support.auctionedge.com/